Privacy Statement

Conflict Management and Business Solutions

Privacy Policy

Dated 11 January 2024

1. Our contact details 

Address: 7a King Street, Frome, Somerset BA11 1BH

E-mail: CMBS@btinternet.com

2. The type of personal information we collect 

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics, such as:

· Full names

· Addresses

· Email addresses

· Work role

3. How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

o To assist in a workplace investigation:

o Complainant

o Respondent

o Witnesses

We use the information that you have given us in order to:

o Contact those involved in an investigation

o Anyone supporting an investigation (from the organisation involved)

o Interview and subsequent correspondence with those involved, until conclusion of an investigation.

We may share this information with:

o Other people involved in the investigation

o The organisation requesting the investigation

4. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

o Your consent. You can remove your consent at any time. You can do this by contacting: CMBS@btinternet.com

o We have a contractual obligation.

o We have a legal obligation.

o We have a vital interest in order to complete investigations.

o We have a legitimate interest.

5. How we store your personal information 

o Your information is securely stored. 

o We keep all investigation information for seven years. We will then dispose your information by System deletion.

6. Your data protection rights:

o Under data protection law, you have rights including:

o Your right of access - You have the right to ask us for copies of your personal information. 

o Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

o Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

o Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

o Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

o Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at cmbs@btinternet.com, or Tel: 07928 433719 if you wish to make a request.

7. How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at cmbs@btinternet.com or Tel: 07928 433719

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk